We Believe…
- In superior service to our customers, our community and to each
other as members of the DreamMaker team. - In counting our blessings every day and in every way.
- Success is the result of clear, cooperative, positive thinking.
- That loyalty adds meaning to our lives.
- Management should seek out and recognize what people are doing right and treat every associate with respect.
- Challenges should be used as learning experiences.
- In having fun in the process!
- Our Creator put us on this earth to succeed. We will accept our daily
successes humbly, knowing that a higher power is guiding us. - In the untapped potential of every human being.Every person whom we help achieve their own potential fulfills our mission.
- We must re-earn our positions every day in every way.
- In building our country through the free enterprise system.We demonstrate this belief by continually attracting strong people to the
DreamMaker team.
We live our Code of Values by…
Integrity
- Making only agreements we are willing, able, and intend to keep.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- looking to the system for correction and proposing all possible solutions
if something is not working. - Operating in a responsible manner, “above the line.”
- Communicating honestly and with a purpose.
- Asking clarifying questions if we disagree or do not understand.
- Never saying anything about anyone that we would not say to him or her.
Having fun in the process!
Respect
- Treating others as we would like to be treated.
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding in a timely fashion.
- Speaking calmly and respectfully, without profanity or sarcasm.
- Acknowledging everyone as right form their own perspective.
Customer Focus
- Continuously striving to maximize internal and external customer loyalty.
- Making our best effort to understand and appreciate the customer’s needs in every situation.
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